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General Shipping Information

Most domestic orders placed by 2pm MST, containing in stock and shippable merchandise, will ship same day unless they contain; Custom Wheels, Out of stock Items, require Additional Payment Approval, or Additional Shipping and Handling for heavier or oversized packaging. Any customer’s order which may be delayed due to any of the above conditions beyond a reasonable timeframe will be contacted.

Shipping days include Monday thru Friday and do not include weekends or holidays.

Saturday Delivery is available to select locations. (Please reference Express Shipping for details)

All packages shipped will be insured against damage or loss and will be designated a tracking number.

Tracking numbers will be available after an order is packaged and shipped. Tracking numbers will be emailed to the designated email address submitted at time of ordering, and will also be available through each customers online account. All emails will include a link to the corresponding carrier.

The first day (Day #1) of shipping is the following day from when an order was shipped.

Economy Ground & Standard Ground Shipping do not carry guaranteed timeframes for delivery. Delivery times may vary depending on location of delivery. (Please reference appropriate shipping chart for details on delivery fees and transit times)

Delivery Confirmation is available and may be required upon delivery at Pusher BMX's discretion. Orders including or containing, oversized packaging, excessive value, shipping to a secondary shipping address, by customer request, or orders that Pusher BMX sees as a risk, are subject to Delivery Confirmation. Delivery Confirmation may or may not include signature at time of delivery.

Standard Ground

Standard Ground Shipping is available on all products and orders shipped within the Continental United States. Standard Ground shipping rates and transit times are all ESTIMATES. Actual rates may vary from the following listed rates due to; exact delivery destination, oversized packaging due to size or weight, additional services, and or other factors outside Pusher BMX's control. If your order is subject to additional fees greater than the estimated shipping rates, you will be contacted via email regarding the additional increase. Orders will not be processed, or shipped until the increase is approved by the customer. All orders on Complete Bikes will require additional shipping costs. 

Express Shipping

Express shipping is available on all products and orders shipped within United States, including Alaska, Hawaii and Puerto Rico. Express transit times, and ESTIMATED shipping rates are listed below. Actual rates may vary from the following listed rates due to; exact delivery destination, oversized packaging due to size or weight, additional services, and or other factors outside Pusher BMX’s control. If your order is subject to additional fees greater than the estimated shipping rates, you will be contacted via email regarding the additional increase. Orders will not be processed, or shipped until the increase is approved by the customer. All orders on Complete Bikes will require additional shipping costs. Saturday delivery is available as an additional service to 1-day and 2-day shipping for additional fee. If you are interested in Saturday delivery, please contact us.

Alaska, Hawaii, and Puerto Rico 

We ship by USPS Priority Mail, unless you request UPS shipping in the comments box in the checkout process.

US Military 

We ship by USPS Priority Mail. Thank you for your service to our country!

Canada 

We ship by USPS Global Priority Mail, unless you request USPS Global Express or UPS shipping in the comments box in the checkout process.  You can find out more about USPS shipping here.  Any applicable import taxes, duties, customs taxes, etc. are the responsibility of the customer to pay upon delivery, so please be prepared for these.

International Customers 

We ship by USPS Global Express Mail, unless you request USPS Global Priority Mail or UPS shipping in the comments box in the checkout process.  If you request a different shipping method, we will email you with the applicable costs before processing your order. You can find out more about USPS shipping here. Please be aware that delivery times can vary due to Customs processing in the destination country, but delivery to Customs usually takes 3-5 days. Any applicable import taxes, duties, customs taxes, etc. are the responsibility of the customer to pay upon delivery, so please be prepared for these.  If you are unsure of these costs, please contact the nearest shipping authority. For your protection, all shipments are insured. Please e-mail if you have any questions concerning international shipping.